Introduction

Welcome to Airyola. By accessing or using our website, mobile application, or any of our services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our Services.

Definitions

  • "Airyola," "we," "us," or "our" refers to Airyola, its subsidiaries, and affiliates.
  • "User," "you," or "your" refers to individuals who access or use our Services.
  • "Host" refers to users who list and offer accommodations on our platform.
  • "Guest" refers to users who book or inquire about accommodations on our platform.
  • "Content" refers to text, graphics, images, music, software, audio, video, information, or other materials.

Eligibility

To use our Services, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using our Services under applicable law

Account Registration

To access certain features of our Services, you must register for an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

User Responsibilities

All Users

You agree to:

  • Comply with these Terms and all applicable laws
  • Respect the rights of other users
  • Not engage in discriminatory behavior
  • Not use our Services for illegal or unauthorized purposes
  • Not interfere with the proper operation of our Services

Hosts

Hosts additionally agree to:

  • Provide accurate and complete information about their accommodations
  • Set fair and transparent pricing
  • Maintain the safety and cleanliness of their accommodations
  • Honor confirmed bookings except in extraordinary circumstances
  • Comply with all applicable laws, including tax, zoning, and licensing requirements

Guests

Guests additionally agree to:

  • Respect host properties and house rules
  • Provide accurate information when making bookings
  • Not engage in any activities that may damage host properties
  • Vacate properties at the agreed-upon checkout time

Booking and Payment Terms

Bookings

  • Bookings are agreements directly between hosts and guests
  • Airyola facilitates but is not a party to these agreements
  • Booking details, including pricing and policies, are set by hosts

Payments

  • All payments must be processed through our platform
  • Service fees apply to bookings as described in our Fee Policy
  • Refunds are subject to the applicable cancellation policy
  • Airyola reserves the right to charge additional fees or withhold payments in cases of policy violations

Content and Intellectual Property

User Content

By submitting, posting, or displaying Content on our Services, you grant Airyola a worldwide, non-exclusive, royalty-free license to use, copy, modify, distribute, and display such Content for the purpose of operating and improving our Services.

Airyola Content

All Content provided by Airyola, including logos, trademarks, and software, is owned by Airyola or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Content Restrictions

You agree not to:

  • Post Content that infringes on others' intellectual property rights
  • Post false, misleading, or deceptive Content
  • Post harmful, offensive, or illegal Content
  • Scrape or collect Content from our Services without permission

Prohibited Activities

You agree not to:

  • Violate any laws or regulations
  • Interfere with the proper working of our Services
  • Bypass any measures we use to restrict access to our Services
  • Use our Services for unauthorized commercial purposes
  • Harass, threaten, or intimidate other users
  • Submit false reviews or engage in fraudulent activities
  • Use our Services to send spam or other unsolicited communications

Termination and Account Suspension

We reserve the right to suspend or terminate your access to our Services at any time, without notice or liability, for any reason, including but not limited to:

  • Violation of these Terms
  • Conduct that poses a risk to other users
  • Suspected fraudulent activity
  • Inactivity for an extended period
  • Requests by law enforcement or regulatory authorities

Limitation of Liability

To the maximum extent permitted by law, Airyola shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, or business opportunities
  • Any damage to your computer system or loss of data
  • Any damages arising from your use of or inability to use our Services
  • Any damages exceeding the amounts paid by you to Airyola during the 12 months prior to the claim

Disclaimers and Warranties

Our Services are provided on an "as is" and "as available" basis. Airyola expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Indemnification

You agree to indemnify, defend, and hold harmless Airyola and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from your:

  • Violation of these Terms
  • Use of our Services
  • Content you submit, post, or transmit
  • Interaction with other users
  • Violation of any rights of another person or entity

Dispute Resolution

Informal Resolution

Before filing a claim against Airyola, you agree to attempt to resolve the dispute informally by contacting us at legal@airyola.com.

Arbitration

If the dispute cannot be resolved informally, you and Airyola agree to resolve any disputes through binding arbitration conducted in accordance with the rules of the American Arbitration Association.

Class Action Waiver

You agree to resolve disputes with Airyola on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of UAE, without regard to its conflict of law provisions.

Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by an updated "Last Updated" date. By continuing to use our Services after such changes, you accept the revised Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Airyola concerning our Services.

Contact Information

If you have any questions about these Terms, please contact us at: