Your safety and security are our top priorities at Airyola. We've implemented comprehensive measures to create a trusted community for both hosts and guests.
Verification Processes
- Identity verification: All users must complete our verification process, which may include government ID verification
- Property validation: Properties undergo a review process before being listed
- Review system: Transparent two-way reviews help maintain accountability
Safety Measures
- Secure messaging: Our in-app communication system protects personal information
- Secure payments: All transactions processed through our protected payment system
- Data protection: Industry-standard encryption and security practices protect your information
24/7 Support
Our dedicated Trust & Safety team is available around the clock to:
- Address safety concerns
- Assist with dispute resolution
- Provide emergency assistance
- Coordinate with local authorities when necessary
Community Standards
We maintain a respectful, inclusive community through:
- Zero tolerance for discrimination
- Clear guidelines for appropriate behavior
- Proactive monitoring and enforcement
- Regular policy updates based on community feedback
If you experience any concerns regarding trust or safety, please contact our support team immediately through the app or website.